Opening of the Forum (online)

Moderator:

• Vita Saar, Head of the Sustainable Tourism Development Committee, Russian Union of Travel Industry

10:10-10:40
Panel discussion: Development of the local economy through tourism

Moderator:

• John Warren, Traveler and TV Host

Experts:

• Tatyana Menshikova, Deputy Head of the Directorate, Head of the Department of Tourist Information Resources and Safety in Tourism at the Federal Agency for Tourism of Russian Federation
• Alexander Stuglev Chairman of the Board, Director of the Roscongress Foundation
• Dina Kim, Deputy General Director for Strategic Projects, ANO "Project Office for the Development of Tourism and Hospitality of Moscow" of the Moscow City Tourism Committee
• Sergey Shpilko, Honorary President of the Russian Tourism Union
• Igor Korotetskiy, Partner, Head of the Operational Risk and Sustainable Development Group, KPMG
• Yulia Mikhaleva, Deputy General Director of "Roskachestvo" (Russian Quality System)
• Igor Keher, Vice President, Director of the Association of Small Tourist Cities of Russia
• Lev Shagarov, Director for Environmental Protection and Sustainable Development of the Krasnaya Polyana Resort

International best practices

10:40—10:55
Sustainable and Responsible Tourism — Post COVID-19
Dr Mario Hardy, CEO of the Pacific Asia Travel Association

10:55—11:10
When sustainability becomes a country's DNA. The case of Slovenia
Jana Apih, Managing Director at GoodPlace, Factory of Sustainable Tourism in Slovenia

11:10—11:25
Preserving traditions, developing regions. Lessons from Kyrgyzstan
Asylbek Rajiev, Executive Director of Kyrgyz Community Based Tourism Association "Hospitality Kyrgyzstan"

11:25—11:50
Q&A and conclusions

11:50—12:00
Break

12:00 -12:30
Panel discussion: Creating jobs for vulnerable groups

Moderator:

• Olga Grishchenko, Vice President of Synergy

Experts:

• Andrey Ivanov, Deputy Director of the Aktika Project Office
• Gennady Stryuk, head of the personnel policy department of the Krasnodarskiy Kray
• Alexandra Feoktistova, President of the DaDobro! Fond
• Alexander Lukonin, Director of the Center for International Projects of the Russian Youth Union
• Elena Pereskokova, Head of the Project Office of the Russian Union of Travel Industry for Children's Tourism

International best practice

12:30−12:45
Empowering women through tourism
Zina Bencheik, Managing Director EMEA, Intrepid Group

12:45−13:00
When homeless people become tour guides of their own cities
Zakia Moulaoui Guery, Founder of Invisible Cities, UK

13:00−13:15
How to make inclusion a part of the business model in an organization
Aradhana Lal, Vice President — Brand, Communications & Sustainability Initiatives at Lemon Tree Hotels Limited

13:15—13:30
Q&A and conclusions

13:30—14:00
Lunch break

14:00-14:30
Panel discussion: Wildlife conservation and tourism

Moderator:

• Guy Eames, Sustainability Protagonist; Chair of the Green Building Council Russia RuGBC

Experts:

• Sergey Manakov, Mayor of Tarusa — the first eco-city in Russia
• John and Nina Capiski, Rural Tourism
• Ksenia Vainz, Founder of the A-Glamp

International best practices

14:30-14:45
Tourism that protects the environment. Lessons from the North.
Dr. Peter Prokosch, Founder of Linking Tourism & Conservation (LT&C)

14:45-15:00
Azores, the greenest and most sustainable archipelago in the world
Carolina Mendonça, The Azores D.M.O. Sub-Coordinator

15:00-15:15
Enhancing customer experience by reducing plastic waste
Jo Hendrickx, Founder of Travel Without Plastic

15:15-15:30
Green technologies. Trends, innovations and best practices
Blake Anderson-Buntz, Managing Partner, Horwath HTL Russia

15:30-15:45
Q&A and conclusions

15:45 – 16:00
Break

16:00-16:30
Panel discussion "Tourism after the pandemic. What do tourists want?"

Moderator:

• Anula Galewska, Founder of Sustainable Tourism Made Easy, a sustainable tourism academy, and the representative of Travelife and Green Destinations certification programs

Experts:

• Anna Ashmarova, Consulting Director, RussiaDiscovery
• Alexey Ovsyannikov, Brand Ambassador of the Banyan Tree Group in the Russian Federation and the USA, mentor of startups at Alchemist Accelerator
• Oksana Kovalchuk, Adviser to the General Director of JSC TC "Grand Service Express"
• Alexander Fedulin, Rector of RGUTIS
• Oksana Bulakh, "Alean" Tour Operator
• Natalia Ryazanova, Head Laboratory of Geoecology and Sustainable Nature, Management of the Department of International Complex Problems of Nature, Management and Ecology, MGIMO High School of Economics

International best practices

16:30-16:45
Post-COVID travel trends. Adventure travel as the way to a quick recovery.
Gergana Nikolova, Regional Director for Europe & Central Asia at Adventure Travel Trade Association

16:45-17:00
Social impact that matters for the business, and for the people
Niki Zoli, Former Director Social Impact at Marriott International

17:00-17:15
Collaboration is the key to success. How Amadeus fights the climate change.
Lucas Bobеs, Head of Sustainability, Amadeus IT Group SA

17:15-17:30
Does sustainability sell, and how to sell it right?
Crista Buznea, Head of Social and Community at Ecologi (UK), former sustainability marketing manager at TUI UK and Heathrow Airport

17:30-17:50
International sustainability certifications and education for the travel industry.
Anula Galewska, Founder of Sustainable Tourism Made Easy, a sustainable tourism academy, and the representative of Travelife and Green Destinations certification programs.

17:50-18:30
Q&A and conclusions
Moderator: Vita Saar, Head of the PCT Sustainable Tourism Development Committee

17:50-18:10
Sustainable tourism and "green" trends in the context of the request of modern travelers – educational and tourism project "City of Discovery"

• Maria Kiseleva, Deputy General Director for Regional Cooperation, ANO "Project Office for the Development of Tourism and Hospitality in Moscow" of the Moscow City Tourism Committee.
• Starostin Konstantin, Project Manager of the Project Office for the Development of Tourism and Hospitality of Moscow of the Moscow Committee for Tourism

Experts' opinions on the topic of the "World Trends in Tourism" block

18:35-18:45
Agreements' signing

18:45-19:00
Conference closing